MASA is a brand-new architectural model introduced by Gartner. MASA stands for Mesh App and Service Architecture. As a matter of fact, it reflects what has emerged over the last five years subsequently. In the competitive race to digital transformation, MASA fixates on galvanizing rich, fluid, and dynamic connections of people, processes, and services in particular.

For instance, Mesh App and Service Architecture enable the digital business technology platform within the organizations. The Mesh App is based on a multi-dimensional model where an application is an interconnected mesh of autonomous apps and services. Hence the name. 

For the most part, MASA often comprehends functionality from other applications to create its own functionality.

A MASA application swathes a specific process or activity. Generally, it is made of several apps and services. Each app accords to the need of a specific user persona within the process/activity.

Why do we need MASA to embrace digital?

A mesh of autonomous yet connected apps and services renders a multifarious experience to customers. It’s designed in particular to serve user requirements, as they are subject to incessant changes. MASA Architecture handles complexity, be it high-volume traffic or the expansion of new devices.

Moreover, MASA adapts more efficiently to business changes in comparison to three-tier approaches. These approaches are not agile, integrated, and also scalable. Mesh App can create a connected world of distributed apps, devices, people, processes, and services to build a digital business. It plays a phenomenal role in building a consistent and successful digital strategy.

MASA Architecture also dishes out to the participation of a larger digital business ecosystem by offering:

  • A completely fluid omnichannel user experience.
  • APIs to hook on with the digital ecosystem.
  • Higher customer intimacy by taking advantage of analytics.
  • Modern applications that predominantly differ from the legacy back-end systems

Technologies Supporting MASA

  • App Development Tools, including MADP
  • API Management solutions
  • Micro-service frameworks
  • Analytics Engines
  • Container Management Systems
  • Platform as a Service (PaaS)

Therefore, depending on the domain or business context, MASA has been postulated in different ways. From a broader perspective, it depicts a digital world of seamless connectivity. Here, you can witness the merging of the physical and digital worlds. Further, the traditional boundaries between organizations, systems, and technologies will be broken.

Essentials to Build MASA

  • Cloud-adaptability 
  • Scalability to watch over large volumes of web traffic when there is a dire need
  • Security in accordance with the latest standards
  • Agility and adaptability- on par with the changing customer demands and business needs

For an organization, the exigencies run a little deeper. It predominantly starts with people: software developers and architects. They must adopt a DevOps approach so that they can bridge development and operations. On the other hand, they can also put up dynamic support for MASA Solutions. Strategies must be arrayed towards it from the top to bottom level. This is to create modern architectures that build flexible and dynamic cloud-based applications.

Then follows the user interface. Persistent omnichannel user experience comes with fine-tuning between enhanced front-end experience and back-end scalability, subsequently.

As a result, highly acclaimed software that is seamless in behavior across mobile, desktop and web will emerge. It functions effectively and efficiently on the move, across a wide range of networks, sensors, and technologies.

Why implement a MASA Solution?

As already mentioned, Mesh App and Service Architecture (MASA) is a novel software model. It renders developers with the necessary tools to construct customized applications for businesses faster.

This tremendously gratifies the software solution provider. It is mainly because, they can develop, test, and deliver robust custom solutions to their clients. The fringe benefit here is that it can be done in a shorter space of time. MASA building blocks correlate with the latest technology infrastructure. It can enable a smoother implementation process into the client’s network architecture, in particular.

These benefits are effectuated directly to the client businesses. For instance, from the project definition, scope, and goal setting to the actual delivery of the new application, there is a great reduction in time. Not to mention, by having a tailored business process application, immediate savings are purely recognizable.

MASA technology really does shell out benefits to businesses within all levels of the sales cycle. When the sheer breadth of connected devices multiplies, people are able to access apps and services on tablets, wearable technology, and sometimes even intelligent thermostats.

MASA is becoming a disruptive force because this expansion kindles the need for these endpoints to be knitted together into a harmonious whole. Lately, mobile apps, web apps, and, increasingly, Internet of Things (IoT) apps – link to this mesh of back-end services. Crucially, MASA guarantees a complete solution for a user no matter which device they have the access to.


In order to support the ever-evolving digital device mesh, you definitely need something that is agile, integrated, and deployable in a cloud environment. Apart from that, your developers should also adopt a DevOps mindset. They should need to re-evaluate the traditional server-client systems and explore software containers. This is done as a means of supporting the development of micro-service architecture. Finally, they should be willing to engage with a steep learning curve to get accustomed to MASA – and the opportunities it will unlock.

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